Research on BSC Method to Evaluate IT Investment Performance in Public Sector

JooSeok Park; Ho-Won Jung; 최경규

The advanced countries in information technology(IT) and computerization seek strategic achievement of objectives and operational effectiveness through the performance evaluation of IT investments in public sector. This research suggests the balanced scorecard(BSC) approach to evaluate performance of Korean informatization projects in public sectors which are represented by e-government. We develop a public-BSC(pBSC) based on various BSCs which are used in private sectors as well as in public sectors of other countries including the United States. The suggested pBSC is the model which can measure the effectiveness of the informatization projects in industries as well as in individual areas. It can be used not only as a self-evaluation framework by the government but also a performance evaluation by the third parties. The future research should place the focus on the application in individual projects to confirm the usefulness and validity of the model.

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KCI Citation Counts (23)
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REFERENCES (20)
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* 2021년 이후 발행 논문의 참고문헌은 현재 구축 중입니다.

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