A Study on the operation of the Lower Level Local Government 360 Degree Feedback

Cho, Seonil; Park EunKyu

The purpose of this study is to explore why the operation of the lower level local governments 360 degree feedback is not efficient, and find an implication to improve its operation. In this context, this paper explores some main problems in three phases of evaluation. The first one is the phase of preparation for the introduction of the 360 degree feedback(purpose of introduction, preparation for the evaluation, prepared training for evaluation), the second one is the phase of evaluation(selecting objects of evaluation, composition of evaluators, index for evaluation), and the third one is the phase of feedback(utilization of the result, open to the objects of evaluation). For a depth analysis, this study is based on the survey and interview with the lower level local government public servants. The results are as follows: among the many problems, the index of the evaluation is crucial for the improvement of operation in the lower level local government 360 degree feedback. Then this paper suggests several implications: full preparation for the introduction of 360 degree feedback, considerate selection in the objects of evaluation according to the appraisal purpose, adjustment of the range and number, proportion of appraisers, and improvement of evaluation index.

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REFERENCES (23)
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* 2021년 이후 발행 논문의 참고문헌은 현재 구축 중입니다.

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