공공기관의 공공성과 효율성 간의 조화 방안 모색: TRIZ 모형을 통한 모순해결 방식의 적용

Minho LEE; Sujae Yoon

This study concerns with the issue of contradiction between publicness and efficiency of public agencies, which becomes more serious problem especially in the recent days of policy change. This might be more critical to public agencies implementing public policies, because they have to attain organizational goals considering both of publicness and efficiency, and policy conflict makes serious contradiction of organizational performance. In the study, TRIZ(Theory of Inventive Problem Solving) model is introduced to utilize for solving contradiction of choosing between publicness and efficiency in public agencies, which is well known in industrial engineering quite long ago. Following the model, firstly the concept of publicness and efficiency are divided into several categories, and matrix of contradiction is constructed by them. After that, analysis on the six cases of contradiction is conducted to find out probable solutions for the matrix, referring some management techniques. Further more, general model for resolving contradiction based on TRIZ model is proposed at the end of the study considering the classification of public agencies. Though the limitation of not-verified and quite general probable solutions, this study has a significance in that management approach is utilized for solving the contradiction between public values, not earlier political approach.

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REFERENCES (26)
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* 2021년 이후 발행 논문의 참고문헌은 현재 구축 중입니다.

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