[book] Atkinson, Waterhouse & Wells / 1997 / A stakeholder Approach to Strategic Performance Measurement / Sloan Management Review

[journal] 정명환 / 2008 / A Study on Implementation of the BSC System in Government Agencies - The Case of Korea Customs Service - / 관리회계연구 / 한국관리회계학회 7(3) : 107~150

[journal] 조원섭 / 2007 / The impact of the non-financial perspective on the financial perspective / 관광연구 / 대한관광경영학회 22(3) : 25~39

[book] Fitzgerald, Johnston / 1991 / Performance Measurement in Service Business / CIMA

[journal] 허종락 / 2004 / Analysis of Causal Relationships among BSC Performance Indicators / 경영연구 / 한국산업경영학회 19(1) : 187~213

[book] Kaplan, R. S. / 2000 / The Strategy-Focused organization : How Balanced Scorecard Companies Thrive in the New Business Environment / HBSP Corp

[book] Kaplan, R. S. / 1996 / The Balanced Scorecard: Translating Strategy into Action / Harvard Business School Press

[confproc] Kang / 2005 / A Study on the Application of BSC to Government Agencies: focusng on the U.S. Governments / The Korea Association For Policy Analysisand Evaluation Conference Proceedings

[confproc] Kim, In / 2008 / The Influence of the Characteristics of BSC Introduction and its Managerial Structure on Performance in Public Sector: Focusing on Public Institutions / The Korean Association for Policy Studies Conference Proceedings

[journal] 김철회 / 2006 / A Case Study on Development of BSC for Government Departments and Its Implications: Focused on Critical Review / 한국사회와 행정연구 / 서울행정학회 16(4) : 69~88

[journal] 김용훈 / 2006 / A Study on the BSC Strategy Map of Government Agencies / 행정논총 / 한국행정연구소 44(3) : 249~269

[journal] Lee, Byeong-Ki / 2006 / A Study on the Introduction and Application of BSC in Local Government / Korea Research Institute for Local Administration 20(4)

[journal] 이석환 / 2006 / A Study on BSC Application in the Public Sector: Focused on the Case of Bucheon City / 한국행정학보 / 한국행정학회 40(1) : 127~149

[journal] 이석환 / 2008 / 공공부문 BSC의 성공적 운영방안에 관한 연구: 조달청의 사례를 중심으로 / 한국행정학보 / 한국행정학회 42(1) : 253~272

[journal] 이성욱 / 2007 / An Analysis of Tradeoff Relationships between Balanced Scorecard Performance Metrics on Life Insurance Industry / 리스크관리연구 / 한국리스크관리학회 18(1) : 109~147

[journal] Morgan / 1998 / Improving business performance: Are you measuring up? / National Management Association 49(2)

[journal] 남창우 / 2008 / A Case Study on Balanced Scorecard(BSC) System Development by the Type of Organization in Public Sector / 도시행정학보 / 한국도시행정학회 21(1) : 309~335

[book] Neely, Richards / 1998 / Mapping measures and activities: A practical tool for assessing measurement system / University Press

[journal] Neely / 2000 / Performance Measurement System Design: Developing and Testing a Process-based Approach / International Journal of Operations & Production Management 20(10)

[book] Neely / 2002 / Business Performance Measurement / Cambridge Universiity Press

[book] Niven, Paul R. / 2003 / Balanced Scorecard Step-by-Step for Goevernement and Nonprofit Agencies / John Wiley & Sons, Inc.

[journal] Park, Hae Yug / 2005 / The Application of the Balanced Scorecard(BSC) for Performance Evaluationin Local Governments / Korea Research Institute for Local Administration

[journal] 성도경 / 2008 / A Study on the Local Informatization Performance Measurement from BSC Viewpoi / 대한정치학회보 / 대한정치학회 16(1) : 303~329