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The Impact of Service Quality on the Customer Satisfaction and Customer Loyalty in Social Welfare Center

Korean Society and Public Administration
Abbr : KSPA
2015, 25(4), pp.37-60
Publisher : Seoul Association For Public Administration
Research Area : Public Administration

서윤희 1 Kim, Byung-kyu 2

1대구대학교
2국립안동대학교

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