Culture, Leadership Practices and Organizational Commitment at Commercial Banks in Vietnam

DUONG Thi Thu; NGUYEN Thi Thuy Hanh; PHAM Hien

doi:10.22801/svn.2021.13.1.65

This study attempted to investigate the effects of collectivism as an individual cultural value and leadership practices on employees’ organizational commitment of six commercial banks in Vietnam. The study used collectivism and the implementation of five leadership practices as the independent variables, the three components of organizational commitment as the dependent variables and employees’ personal factors served as controlling variables. The study utilized a quantitative method of research with questionnaires as the main data collection instrument. The findings of the study have revealed that the individual cultural value of collectivism positively, but to a marginal degree, affected the level of employees’ organizational commitment. Among five leadership practices, only the implementation of encourage the heart, positively, but to a marginal degree, influenced employees’ affective and normative commitment. The leadership practice of challenge the process had a negative impact on the employees’ affective commitment. The personal factors of employees did not have an impact on organizational commitment. The findings and conclusions of this study may be used by the leaders to create the favorable working environment, improve the relationship between leaders and followers and to increase organizational commitment.

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* 2021년 이후 발행 논문의 참고문헌은 현재 구축 중입니다.

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