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A Study on the Development of internet-based Information Services for the Older Adults

  • Journal of the Korean Society for Information Management
  • Abbr : JKOSIM
  • 2002, 19(4), pp.185~212
  • DOI : 10.3743/KOSIM.2002.19.4.185
  • Publisher : 한국정보관리학회
  • Research Area : Interdisciplinary Studies > Library and Information Science
  • Received : November 26, 2002
  • Accepted : December 9, 2002
  • Published : December 30, 2002

Hye Rhan Chang 1

1상명대학교

Accredited

ABSTRACT

Information service for the aged is a new challenge for public libraries in Korea. To develop an internet-based information service at public library perspectives, information sources, information need, and information seeking and using behavior are investigated. Interview survey is performed to 1060 adults aged 60 and over. Finding revealed that the respondents led to few channels to information except for mass media and informal oral communication. It ascertain ways in which 23% of the respondents currently use internet, and identify barriers of nonusers. The information need of the elderly are diverse, but health/medicine, news, hobbies, religion, leisure/travel are most identified need in descending order. Based on data analysis and previous research results, a cooperative service model consisting of information contents, online reference, interface design, and education is developed. Finally problems and suggestions for future improvement are discussed.

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This paper was written with support from the National Research Foundation of Korea.