@article{ART000862163},
author={Jung-Hyun Yoon},
title={A Study of the Effect on the End-User Satisfaction Changing Information Center in Systems Perspective},
journal={Journal of the Korean Society for Information Management},
issn={1013-0799},
year={2003},
volume={20},
number={1},
pages={75-91},
doi={10.3743/KOSIM.2003.20.1.075}
TY - JOUR
AU - Jung-Hyun Yoon
TI - A Study of the Effect on the End-User Satisfaction Changing Information Center in Systems Perspective
JO - Journal of the Korean Society for Information Management
PY - 2003
VL - 20
IS - 1
PB - 한국정보관리학회
SP - 75
EP - 91
SN - 1013-0799
AB - The purpose of this study is to identify the new roles and services of information center that is affected by changing information technology and end-user computing environment. A user satisfaction model has been used and hypotheses are developed to find relationships information center service evaluation factors. The hypotheses have been tested with 41 user surveys. This study presents the relationship between certain information center management variables and the end-user satisfaction applying organization-wide information service. The result of this research can give an insight of the evaluation of information center service activities.
KW - information center;user satisfaction;end user
DO - 10.3743/KOSIM.2003.20.1.075
ER -
Jung-Hyun Yoon. (2003). A Study of the Effect on the End-User Satisfaction Changing Information Center in Systems Perspective. Journal of the Korean Society for Information Management, 20(1), 75-91.
Jung-Hyun Yoon. 2003, "A Study of the Effect on the End-User Satisfaction Changing Information Center in Systems Perspective", Journal of the Korean Society for Information Management, vol.20, no.1 pp.75-91. Available from: doi:10.3743/KOSIM.2003.20.1.075
Jung-Hyun Yoon "A Study of the Effect on the End-User Satisfaction Changing Information Center in Systems Perspective" Journal of the Korean Society for Information Management 20.1 pp.75-91 (2003) : 75.
Jung-Hyun Yoon. A Study of the Effect on the End-User Satisfaction Changing Information Center in Systems Perspective. 2003; 20(1), 75-91. Available from: doi:10.3743/KOSIM.2003.20.1.075
Jung-Hyun Yoon. "A Study of the Effect on the End-User Satisfaction Changing Information Center in Systems Perspective" Journal of the Korean Society for Information Management 20, no.1 (2003) : 75-91.doi: 10.3743/KOSIM.2003.20.1.075
Jung-Hyun Yoon. A Study of the Effect on the End-User Satisfaction Changing Information Center in Systems Perspective. Journal of the Korean Society for Information Management, 20(1), 75-91. doi: 10.3743/KOSIM.2003.20.1.075
Jung-Hyun Yoon. A Study of the Effect on the End-User Satisfaction Changing Information Center in Systems Perspective. Journal of the Korean Society for Information Management. 2003; 20(1) 75-91. doi: 10.3743/KOSIM.2003.20.1.075
Jung-Hyun Yoon. A Study of the Effect on the End-User Satisfaction Changing Information Center in Systems Perspective. 2003; 20(1), 75-91. Available from: doi:10.3743/KOSIM.2003.20.1.075
Jung-Hyun Yoon. "A Study of the Effect on the End-User Satisfaction Changing Information Center in Systems Perspective" Journal of the Korean Society for Information Management 20, no.1 (2003) : 75-91.doi: 10.3743/KOSIM.2003.20.1.075
