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A Study on the Evaluation of the Work-Net, a Web-based Public Employment Information System

  • Journal of the Korean Society for Information Management
  • Abbr : JKOSIM
  • 2003, 20(2), pp.93~112
  • DOI : 10.3743/KOSIM.2003.20.2.093
  • Publisher : 한국정보관리학회
  • Research Area : Interdisciplinary Studies > Library and Information Science
  • Received : May 20, 2003
  • Accepted : June 10, 2003
  • Published : June 30, 2003

Soon-Won Kim 1

1한국산업인력공단

Accredited

ABSTRACT

A public information system is being expanded, along with the advance of information technology, to strengthen national competitiveness and provide people with better services. And there also is a growing need for the better performance of that system, as a tremendous amount of public finacial resources is invested in that. To address that need, it's required to make an evaluation of its efficiency on a regular basis to identify its problems and make it work better. The purpose of this study was, accordingly, to examine the quality of data and services provided by the Work-Net, a Web-based public employment information system. The subjects in this study were 102 users of it, and the system was evaluated in terms of content, accuracy, timelines, display format, ease of use and customer support. For data analysis, t-test and one-way ANOVA were implemented to find out the general characteristics of the users, and to see whether or not their view was different according to the type of information they searched for. The findings of this study are expected to lay some foundation for intensifying the efficiency of the public and private employment information systems.

Citation status

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