@article{ART001003824},
author={KIM MIN CHEOL and Kwon, Soonman},
title={Consumer Satisfaction and Evaluation of Health Information Sites in the Internet},
journal={Journal of the Korean Society for Information Management},
issn={1013-0799},
year={2002},
volume={19},
number={3},
pages={49-68},
doi={10.3743/KOSIM.2002.19.3.049}
TY - JOUR
AU - KIM MIN CHEOL
AU - Kwon, Soonman
TI - Consumer Satisfaction and Evaluation of Health Information Sites in the Internet
JO - Journal of the Korean Society for Information Management
PY - 2002
VL - 19
IS - 3
PB - 한국정보관리학회
SP - 49
EP - 68
SN - 1013-0799
AB - The purpose of this paper is to examine the evaluation models of internet sites and to analyze the factors affecting the consumer satisfaction of health information sites in the Internet. Based on the covariance structural model applied to a customer survey, this study shows that among the characteristics of the site. contents has the most significant effect on customer satisfaction, which in turn affects the consumer willingness to recommend the site to others.
KW - Internet;health information;site evaluation;user satisfaction;recommendation;user fee
DO - 10.3743/KOSIM.2002.19.3.049
ER -
KIM MIN CHEOL and Kwon, Soonman. (2002). Consumer Satisfaction and Evaluation of Health Information Sites in the Internet. Journal of the Korean Society for Information Management, 19(3), 49-68.
KIM MIN CHEOL and Kwon, Soonman. 2002, "Consumer Satisfaction and Evaluation of Health Information Sites in the Internet", Journal of the Korean Society for Information Management, vol.19, no.3 pp.49-68. Available from: doi:10.3743/KOSIM.2002.19.3.049
KIM MIN CHEOL, Kwon, Soonman "Consumer Satisfaction and Evaluation of Health Information Sites in the Internet" Journal of the Korean Society for Information Management 19.3 pp.49-68 (2002) : 49.
KIM MIN CHEOL, Kwon, Soonman. Consumer Satisfaction and Evaluation of Health Information Sites in the Internet. 2002; 19(3), 49-68. Available from: doi:10.3743/KOSIM.2002.19.3.049
KIM MIN CHEOL and Kwon, Soonman. "Consumer Satisfaction and Evaluation of Health Information Sites in the Internet" Journal of the Korean Society for Information Management 19, no.3 (2002) : 49-68.doi: 10.3743/KOSIM.2002.19.3.049
KIM MIN CHEOL; Kwon, Soonman. Consumer Satisfaction and Evaluation of Health Information Sites in the Internet. Journal of the Korean Society for Information Management, 19(3), 49-68. doi: 10.3743/KOSIM.2002.19.3.049
KIM MIN CHEOL; Kwon, Soonman. Consumer Satisfaction and Evaluation of Health Information Sites in the Internet. Journal of the Korean Society for Information Management. 2002; 19(3) 49-68. doi: 10.3743/KOSIM.2002.19.3.049
KIM MIN CHEOL, Kwon, Soonman. Consumer Satisfaction and Evaluation of Health Information Sites in the Internet. 2002; 19(3), 49-68. Available from: doi:10.3743/KOSIM.2002.19.3.049
KIM MIN CHEOL and Kwon, Soonman. "Consumer Satisfaction and Evaluation of Health Information Sites in the Internet" Journal of the Korean Society for Information Management 19, no.3 (2002) : 49-68.doi: 10.3743/KOSIM.2002.19.3.049