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A Comparison of Web Searching and Library System Searching : Perceived Difficulty, Self-Efficacy, and Effort

  • Journal of the Korean Society for Information Management
  • Abbr : JKOSIM
  • 2007, 24(2), pp.29~44
  • DOI : 10.3743/KOSIM.2007.24.2.029
  • Publisher : 한국정보관리학회
  • Research Area : Interdisciplinary Studies > Library and Information Science
  • Received : May 17, 2007
  • Accepted : June 18, 2007
  • Published : June 30, 2007

Soo Young Rieh 1

1미국 미시간대학교 정보대학원

Accredited

ABSTRACT

The purpose of this study was to explore whether the concept of amount of invested mental effort (AIME) developed in the field of educational psychology can help explain why people put so little effort into online searching. In this experimental study, two information retrieval systems a web search engine and a university library system were used to make a comparison. The data were collected from 15 undergraduate students through background questionnaires, think-aloud protocols, search logs, post-search questionnaires, and post-task interviews. The findings indicate that perception of the webs easy-ness and high levels of self confidence in searching capability led the subjects to put less effort into web searching than they do into library system searching. In addition, the perceived difficulty of search task influenced the extent of mental effort invested. The AIME proved a useful framework for understanding search behavior and user experience for both web search engines and library systems.

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