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Developing a Public Services Framework for the Regional Archives in Korea

  • Journal of the Korean Society for Information Management
  • Abbr : JKOSIM
  • 2008, 25(3), pp.321~338
  • DOI : 10.3743/KOSIM.2008.25.3.321
  • Publisher : 한국정보관리학회
  • Research Area : Interdisciplinary Studies > Library and Information Science
  • Received : August 21, 2008
  • Accepted : September 12, 2008
  • Published : September 30, 2008

Hye Rhan Chang 1 Myoung-Hee Lee 2

1상명대학교
2원주시립도서관

Accredited

ABSTRACT

To develop a public services framework for the promotion of the public records use of the regional archives in Korea, we analyzed the previous related studies and observed the public services of the renowned overseas regional archives through the we sites. Then, the web 2.0 technology and its application to archives services have been studied. Based on the analysis, a public services framework consisting of 4 phases such as basic services, extended services I, extended services Ⅱ, interactive services was developed. This framework of 4 phases is not a fixed universal system. Each of the regional archives would select the services they offer according to the budget, personnel, as well as the user community. Finally, community survey, user satisfaction evaluation, and the establishment of specific service guidelines are suggested for the advancement of the public services.

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