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A Study on User Perception of Public Library Information Service Using Smart Phones

  • Journal of the Korean Society for Information Management
  • Abbr : JKOSIM
  • 2011, 28(3), pp.377~392
  • DOI : 10.3743/KOSIM.2011.28.3.377
  • Publisher : 한국정보관리학회
  • Research Area : Interdisciplinary Studies > Library and Information Science
  • Received : August 16, 2011
  • Accepted : September 12, 2011
  • Published : September 30, 2011

Eun-Hee Lee 1 Jeeyeon Lee 1

1연세대학교

Accredited

ABSTRACT

This paper aims to examine how users view information services that use today’s rapidly expanding smart phones and what their demands are. The research focus is specifically on public libraries where related studies or the provision of services is still lacking. For this study, users of public libraries were targeted for surveys and interviews. The results that Public library users showed positive views on using library information services and e-contents service on smart phones. But the users viewed smart phones as another point of access in accessing information services, not as something revolutionary to the existing library information services.

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