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An Analysis of Physicians' Online Information Search Process at the Point of Care

  • Journal of the Korean Society for Information Management
  • Abbr : JKOSIM
  • 2016, 33(3), pp.177~193
  • DOI : 10.3743/KOSIM.2016.33.3.177
  • Publisher : 한국정보관리학회
  • Research Area : Interdisciplinary Studies > Library and Information Science
  • Received : August 17, 2016
  • Accepted : September 11, 2016
  • Published : September 30, 2016

Soon Kim 1 Eunkyung Chung 1

1이화여자대학교

Accredited

ABSTRACT

This study aims to analyze physicians’ online information search process to solve the clinical questions at the point of care. To achieve this purpose, ten university hospital-based physicians participated in-depth interviews and observation studies. Based on Wilson’s problem solving process, this study analyzed the characteristics of each information search stage and efficiency of online searching. The results showed that participants tend to relatively immediately formulate their clinical questions. However, basic searching strategies were only used and a few preferred information sources were chosen. However, average satisfaction degree of online searching appeared high with 5.7 (7 Likert-scale) and problem-solving index increased after searching. As physicians are likely to use well organized and evidenced-based credible information easily, it implies the needs for an integrated search system within the electronic medical record (EMR). In addition, as other online resources’ awareness is lower comparing Google and PubMed, active promotions and training of other resources are needed.

Citation status

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