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A Study on Analysis of User Needs and Improvement Plans for Disaster Record Information Services Based on SNS

  • Journal of the Korean Society for Information Management
  • Abbr : JKOSIM
  • 2019, 36(1), pp.269~294
  • DOI : 10.3743/KOSIM.2019.36.1.269
  • Publisher : 한국정보관리학회
  • Research Area : Interdisciplinary Studies > Library and Information Science
  • Received : February 18, 2019
  • Accepted : March 24, 2019
  • Published : March 30, 2019

Hyo-Chul Doo 1 kim Geon 1 Hyo-Jung Oh 1

1전북대학교

Accredited

ABSTRACT

To effectively cope with new and different types of disasters, it is very important to communicate and update disaster information to the public quickly and efficiently. SNS enables rapid spread of information and continuous exposure. SNS enables two-way communication by directly communicating with users. SNS complements the shortcomings of mass media, and increases the effectiveness of disaster management work. This study analyzed user awareness and requirements to derive effective methods of SNS operation of disaster management institutions. For this purpose, a user survey was conducted to identify the types of information that are highly user-interested and to select information items suitable for SNS services. Through this, we suggest ways to improve the SNS disaster record information service of the disaster management institution.

Citation status

* References for papers published after 2023 are currently being built.

This paper was written with support from the National Research Foundation of Korea.