본문 바로가기
  • Home

Adolescents’ Information-seeking Behavior for Gender Identity in a Community-driven Knowledge Site

  • Journal of the Korean Society for Information Management
  • Abbr : JKOSIM
  • 2019, 36(4), pp.161~181
  • DOI : 10.3743/KOSIM.2019.36.4.161
  • Publisher : 한국정보관리학회
  • Research Area : Interdisciplinary Studies > Library and Information Science
  • Received : November 17, 2019
  • Accepted : December 22, 2019
  • Published : December 30, 2019

Yi, Dajeong 1 YI, YONG JEONG 1

1성균관대학교 문헌정보학과

Accredited

ABSTRACT

People begin to recognize sexual orientation or gender identity in adolescence, and adolescents frequently use an accessible and anonymous anonymity knowledge retrieval community to explore sensitive health information about gender. This study attempted to observe their information search behavior based on questions and answers about adolescents’ gender identity in the knowledge retrieval community. First, we wanted to examine their information needs and to investigate what factors they preferred to answer by comparing the characteristics of the answers adopted with the non-adopted answers among the answers provided in the questions they shared. To this end, Naver, Korea’s representative knowledge search community. In Knowledge-iN, a total of 358 sets of data were analyzed, consisting of responses adopted over three years from January 2016 to December 2018. As a result, adolescents with concerns about gender identity demanded information about definition or confusion about gender identity. In the responses adopted by the users, the factors that gave empathy and positive feelings were higher than those that were not adopted, whereas the negative responses were higher in the unaccepted answers. This study is meaningful in that it analyzes the information needs and information search behaviors of adolescents with no established gender identity, expands the discussion in the information search field, and confirms cognitive and emotional models for information evaluation of health information users. Also, based on the research results, we propose practical implications for effective information services on gender identity that social media should provide to young people.

Citation status

* References for papers published after 2023 are currently being built.