본문 바로가기
  • Home

A Study on the User Experience Factors for The Knowledge and Information Resource System

  • Journal of the Korean Society for Information Management
  • Abbr : JKOSIM
  • 2020, 37(2), pp.353~379
  • DOI : 10.3743/KOSIM.2020.37.2.353
  • Publisher : 한국정보관리학회
  • Research Area : Interdisciplinary Studies > Library and Information Science
  • Received : May 26, 2020
  • Accepted : June 18, 2020
  • Published : June 30, 2020

Jung Hyun Chun 1 Jeeyeon Lee 2

1연세대학교 문헌정보학과
2연세대학교

Accredited

ABSTRACT

This study developed a user experience factors for the evaluation of knowledge and information resource system from the user experience perspectives, which is emerging as a new analysis standard in the field of information media and information service research. Based on the analysis criteria selected through literature analysis, ‘system perception factor’ and ‘user experience factor’ were derived as factors influencing the use of information systems through an experimental study based on the user experience sampling method. As a result, the user experience factors of final knowledge and information resource system includes nine user experience factors, 55 detailed user experience factors, and 138 system perception factors. This study is significant in that the abstract concept ‘user experience’ was derived and presented as a practical, concrete, measurable factor through experiments. The derived user experience factors should serve as a basis for measuring user experience perceived by users of the knowledge and information resource system.

Citation status

* References for papers published after 2023 are currently being built.

This paper was written with support from the National Research Foundation of Korea.