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이용자 서비스의 품질 향상을 위한 웹사이트 사용성 평가에 관한 연구

  • Journal of the Korean Society for Library and Information Science
  • 2002, 36(4), pp.311-329
  • Publisher : 한국문헌정보학회
  • Research Area : Interdisciplinary Studies > Library and Information Science

Eung-Bong Lee 1

1충남대학교

Accredited

ABSTRACT

This study aims to evaluate the usability of XML-based Chungnam National University Digital Library Website. Usability testing are used three method, that is Log File Analysis, Online Questionnaire and Heuristic Evaluation. Log files are analyzed in using WiseLog Enterprise and Hit Analyzer for Enterprise jx 1.5 Beta Version and total 21 items are analyzed and evaluated in using online questionnaire method and heuristic evaluation is inquired by experts of web and information retrieval fields. Finally this paper was suggested some problems and improvements to advance quality of user services in university digital library website in korea.

Citation status

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