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A Study on the Cooperation Model for Virtual Reference Services in Public Libraries

  • Journal of the Korean Society for Library and Information Science
  • 2006, 40(4), pp.367-383
  • Publisher : 한국문헌정보학회
  • Research Area : Interdisciplinary Studies > Library and Information Science

Mi-Kyeong Cha 1 Kim, Suejeong 1

1이화여자대학교

Accredited

ABSTRACT

The purpose of this study is to develop a practical model for enhancing cooperative virtual reference services of public libraries in the nation. The research methods include an examination of model cases from Europe and the U.S. and also an electronic questionnaire survey of 375 public librarians (73% response rate). The study results suggest the need for “a collaborative virtual reference room" which consists of the collaborative reference database, virtual reference desk, guidance and instruction designed by age groups and/or subjects.

Citation status

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