@article{ART001605587},
author={Younghee Noh and Inja Ahn and Mi Young Park},
title={A Study of Differently-Abled Users' Perception of Public Relations Services in Libraries},
journal={Journal of the Korean Society for Library and Information Science},
issn={1225-598X},
year={2011},
volume={45},
number={4},
pages={179-207},
doi={10.4275/KSLIS.2011.45.4.179}
TY - JOUR
AU - Younghee Noh
AU - Inja Ahn
AU - Mi Young Park
TI - A Study of Differently-Abled Users' Perception of Public Relations Services in Libraries
JO - Journal of the Korean Society for Library and Information Science
PY - 2011
VL - 45
IS - 4
PB - 한국문헌정보학회
SP - 179
EP - 207
SN - 1225-598X
AB - This study was conducted by surveying users' perception about the public libraries' current public relations, which can contribute to developing the most appropriate public relations strategies for persons with disabilities(PWDs). This study concluded, first, PWDs' experience with the PR of the library services was a very low 32.4%. Intellectual disabilities, especially, were reported to have no experience in public relations. Second, the library public relations media which PWDs utilized the most were the Internet, library bulletin boards, banners, ARS services, and podcasting, in that order. However, satisfaction with promotions appeared below average(3 points or less). On the other hand, interest in public relations media was very high. Third, it appeared that library users with disabilities most frequently use the websites of their school library, the National Library of Korea, and public libraries in that order. However, the usage rate of services and users' satisfaction with them were very low. Finally, a high demand for facilities with accessibility to PWD users emerged as a result of this study. Therefore, this study recommends greater accessibility, convenience, and ease of facility use for persons with disabilities.
KW - Library Disability Services;Disabled User Service;Public Relations;Disabled Users;Users' Perception
DO - 10.4275/KSLIS.2011.45.4.179
ER -
Younghee Noh, Inja Ahn and Mi Young Park. (2011). A Study of Differently-Abled Users' Perception of Public Relations Services in Libraries. Journal of the Korean Society for Library and Information Science, 45(4), 179-207.
Younghee Noh, Inja Ahn and Mi Young Park. 2011, "A Study of Differently-Abled Users' Perception of Public Relations Services in Libraries", Journal of the Korean Society for Library and Information Science, vol.45, no.4 pp.179-207. Available from: doi:10.4275/KSLIS.2011.45.4.179
Younghee Noh, Inja Ahn, Mi Young Park "A Study of Differently-Abled Users' Perception of Public Relations Services in Libraries" Journal of the Korean Society for Library and Information Science 45.4 pp.179-207 (2011) : 179.
Younghee Noh, Inja Ahn, Mi Young Park. A Study of Differently-Abled Users' Perception of Public Relations Services in Libraries. 2011; 45(4), 179-207. Available from: doi:10.4275/KSLIS.2011.45.4.179
Younghee Noh, Inja Ahn and Mi Young Park. "A Study of Differently-Abled Users' Perception of Public Relations Services in Libraries" Journal of the Korean Society for Library and Information Science 45, no.4 (2011) : 179-207.doi: 10.4275/KSLIS.2011.45.4.179
Younghee Noh; Inja Ahn; Mi Young Park. A Study of Differently-Abled Users' Perception of Public Relations Services in Libraries. Journal of the Korean Society for Library and Information Science, 45(4), 179-207. doi: 10.4275/KSLIS.2011.45.4.179
Younghee Noh; Inja Ahn; Mi Young Park. A Study of Differently-Abled Users' Perception of Public Relations Services in Libraries. Journal of the Korean Society for Library and Information Science. 2011; 45(4) 179-207. doi: 10.4275/KSLIS.2011.45.4.179
Younghee Noh, Inja Ahn, Mi Young Park. A Study of Differently-Abled Users' Perception of Public Relations Services in Libraries. 2011; 45(4), 179-207. Available from: doi:10.4275/KSLIS.2011.45.4.179
Younghee Noh, Inja Ahn and Mi Young Park. "A Study of Differently-Abled Users' Perception of Public Relations Services in Libraries" Journal of the Korean Society for Library and Information Science 45, no.4 (2011) : 179-207.doi: 10.4275/KSLIS.2011.45.4.179
