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A Study on the Information Services for People with Disabilities in the Culture and Art Complex

  • Journal of the Korean Society for Library and Information Science
  • 2012, 46(1), pp.241-261
  • DOI : 10.4275/KSLIS.2012.46.1.241
  • Publisher : 한국문헌정보학회
  • Research Area : Interdisciplinary Studies > Library and Information Science
  • Received : January 13, 2012
  • Accepted : February 20, 2012

Chul Wan Kwak 1,  Kim Hoyeon 1

1강남대학교

Accredited

ABSTRACT

The purpose of this study was to propose information services for people with disabilities in the culture and art complex. As a research method, group interviews were conducted. Data were collected from three different groups of people with physical disabilities, hearing impairments, and visual impairments in order to investigate specific information services for these groups of people. The results of the information services needed were indicated, based on four sections: the center web pages, information desk, orientation area, and information search area. Specifically, the results showed that more active supports would be provided at the information desks for people with hearing impairments and visual impairments as well as facilities for people with physical disabilities. In the orientation area, special equipment would be provided for people with hearing impairments and visual impairments, and exclusive seats for wheelchair users. For further studies, a detailed research about the information behavior for visitors with disabilities in the culture and art complex would be needed.

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