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A Study on Need Analysis for User-Customized Policy Information Services

Kwak, Seung-Jin 1 Younghee Noh 2 Kim, Dongseok 2

1충남대학교
2건국대학교

Accredited

ABSTRACT

This study proposed to develop a model for user-customizable policy information services, based on an assessment of policy users’ demands and a case analysis of customized services. To do this, we analyzed literature related to user customized services, performed case studies, and carried out a survey targeting policy information consumers. In this way, this study suggested that information retrieval and data offerings, reference information services, policy information network services, library marketing services, and personalized service are details which user-customizable policy information services must provide.

Citation status

* References for papers published after 2023 are currently being built.