@article{ART002087074},
author={Eung-Bong Lee},
title={A Development of Service Quality Evaluation Criteria for Academic Libraries in Korea},
journal={Journal of the Korean Society for Library and Information Science},
issn={1225-598X},
year={2016},
volume={50},
number={1},
pages={49-69},
doi={10.4275/KSLIS.2016.50.1.049}
TY - JOUR
AU - Eung-Bong Lee
TI - A Development of Service Quality Evaluation Criteria for Academic Libraries in Korea
JO - Journal of the Korean Society for Library and Information Science
PY - 2016
VL - 50
IS - 1
PB - 한국문헌정보학회
SP - 49
EP - 69
SN - 1225-598X
AB - This study aims to draw implications on development of service quality evaluation criteria for academic libraries in Korea. First, this study review recent academic research trends on service quality evaluation criteria for academic libraries. Second, This paper diagnosed result of ‘the pilot evaluation of academic libraries in Korea’ conducted from 2010 and 2011 and prospect the direction on the evaluation of academic library according to ‘Library Promotion Act’ established in march 27, 2015. Finally, this article was performed comparative analysis of studies or criteria on service quality evaluation for academic libraries.
KW - Academic Library;University Library;College Library;Service Quality;Quality Evaluation;Evaluation Criteria;Development of Evaluation Model
DO - 10.4275/KSLIS.2016.50.1.049
ER -
Eung-Bong Lee. (2016). A Development of Service Quality Evaluation Criteria for Academic Libraries in Korea. Journal of the Korean Society for Library and Information Science, 50(1), 49-69.
Eung-Bong Lee. 2016, "A Development of Service Quality Evaluation Criteria for Academic Libraries in Korea", Journal of the Korean Society for Library and Information Science, vol.50, no.1 pp.49-69. Available from: doi:10.4275/KSLIS.2016.50.1.049
Eung-Bong Lee "A Development of Service Quality Evaluation Criteria for Academic Libraries in Korea" Journal of the Korean Society for Library and Information Science 50.1 pp.49-69 (2016) : 49.
Eung-Bong Lee. A Development of Service Quality Evaluation Criteria for Academic Libraries in Korea. 2016; 50(1), 49-69. Available from: doi:10.4275/KSLIS.2016.50.1.049
Eung-Bong Lee. "A Development of Service Quality Evaluation Criteria for Academic Libraries in Korea" Journal of the Korean Society for Library and Information Science 50, no.1 (2016) : 49-69.doi: 10.4275/KSLIS.2016.50.1.049
Eung-Bong Lee. A Development of Service Quality Evaluation Criteria for Academic Libraries in Korea. Journal of the Korean Society for Library and Information Science, 50(1), 49-69. doi: 10.4275/KSLIS.2016.50.1.049
Eung-Bong Lee. A Development of Service Quality Evaluation Criteria for Academic Libraries in Korea. Journal of the Korean Society for Library and Information Science. 2016; 50(1) 49-69. doi: 10.4275/KSLIS.2016.50.1.049
Eung-Bong Lee. A Development of Service Quality Evaluation Criteria for Academic Libraries in Korea. 2016; 50(1), 49-69. Available from: doi:10.4275/KSLIS.2016.50.1.049
Eung-Bong Lee. "A Development of Service Quality Evaluation Criteria for Academic Libraries in Korea" Journal of the Korean Society for Library and Information Science 50, no.1 (2016) : 49-69.doi: 10.4275/KSLIS.2016.50.1.049
