@article{ART002227172},
author={Yang-woo Kim},
title={User Satisfaction related Perception of the Web Portal for Scholarly Information: Focused on the Academic Version of NAVER Search Engine},
journal={Journal of the Korean Society for Library and Information Science},
issn={1225-598X},
year={2017},
volume={51},
number={2},
pages={255-279},
doi={10.4275/KSLIS.2017.51.2.255}
TY - JOUR
AU - Yang-woo Kim
TI - User Satisfaction related Perception of the Web Portal for Scholarly Information: Focused on the Academic Version of NAVER Search Engine
JO - Journal of the Korean Society for Library and Information Science
PY - 2017
VL - 51
IS - 2
PB - 한국문헌정보학회
SP - 255
EP - 279
SN - 1225-598X
AB - In a qualitative approach, this study investigated users’ perceptions associated with their satisfactions in the process of using the scholarly resource search functions of the academic version of the NAVER search engine. For this study, the data was collected from a group of undergraduate students, who conducted academic information searches in the field of own major disciplinary areas, using the Web portal. Based on the data, students’ satisfactions and dissatisfactions along with the reasons of their perceptions were analyzed. The results presented users’ perceptions in various evaluation criteria based on the three major domains: system interfaces, retrieval mechanisms and search results. Based on the results, the study proposed the following suggestions: 1) the enhancements of the system interfaces and HELP guidances based the limited user knowledge on basic system terminologies 2) the improvements of the retrieval mechanisms associated with understanding the contexts of the search terms presented by users 3) the necessity of the user education due to the insufficient user knowledge of the retrieval mechanisms and the search functions.
KW - Web Portal;NAVER;Web Search Engines;Scholarly Information
DO - 10.4275/KSLIS.2017.51.2.255
ER -
Yang-woo Kim. (2017). User Satisfaction related Perception of the Web Portal for Scholarly Information: Focused on the Academic Version of NAVER Search Engine. Journal of the Korean Society for Library and Information Science, 51(2), 255-279.
Yang-woo Kim. 2017, "User Satisfaction related Perception of the Web Portal for Scholarly Information: Focused on the Academic Version of NAVER Search Engine", Journal of the Korean Society for Library and Information Science, vol.51, no.2 pp.255-279. Available from: doi:10.4275/KSLIS.2017.51.2.255
Yang-woo Kim "User Satisfaction related Perception of the Web Portal for Scholarly Information: Focused on the Academic Version of NAVER Search Engine" Journal of the Korean Society for Library and Information Science 51.2 pp.255-279 (2017) : 255.
Yang-woo Kim. User Satisfaction related Perception of the Web Portal for Scholarly Information: Focused on the Academic Version of NAVER Search Engine. 2017; 51(2), 255-279. Available from: doi:10.4275/KSLIS.2017.51.2.255
Yang-woo Kim. "User Satisfaction related Perception of the Web Portal for Scholarly Information: Focused on the Academic Version of NAVER Search Engine" Journal of the Korean Society for Library and Information Science 51, no.2 (2017) : 255-279.doi: 10.4275/KSLIS.2017.51.2.255
Yang-woo Kim. User Satisfaction related Perception of the Web Portal for Scholarly Information: Focused on the Academic Version of NAVER Search Engine. Journal of the Korean Society for Library and Information Science, 51(2), 255-279. doi: 10.4275/KSLIS.2017.51.2.255
Yang-woo Kim. User Satisfaction related Perception of the Web Portal for Scholarly Information: Focused on the Academic Version of NAVER Search Engine. Journal of the Korean Society for Library and Information Science. 2017; 51(2) 255-279. doi: 10.4275/KSLIS.2017.51.2.255
Yang-woo Kim. User Satisfaction related Perception of the Web Portal for Scholarly Information: Focused on the Academic Version of NAVER Search Engine. 2017; 51(2), 255-279. Available from: doi:10.4275/KSLIS.2017.51.2.255
Yang-woo Kim. "User Satisfaction related Perception of the Web Portal for Scholarly Information: Focused on the Academic Version of NAVER Search Engine" Journal of the Korean Society for Library and Information Science 51, no.2 (2017) : 255-279.doi: 10.4275/KSLIS.2017.51.2.255
