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A Study on the Evaluation of Usability of Unmanned Smart Libraries

Kwak, Seung-Jin 1 손청기 2 장근영 2

1충남대학교
2한국과학기술원

Excellent Accredited

ABSTRACT

The purpose of this study is to evaluate the user’s perception and usability of the unmanned smart library and to derive the improvements. After reviewing the literature on smart technology and smart equipment, we surveyed users who use unmanned smart library installed in Sejong City and Pohang City, and questioned the use, operation and service satisfaction of unmanned smart library. Based on the results of the analysis, we suggested ways to improve the unmanned smart library and draw users to the library. Unattended smart library users varied in age and educational background, and they were most interested in borrowing books and were satisfied with their overall use.

Citation status

* References for papers published after 2022 are currently being built.