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A Study on the Measurement of Monetary Value for Service Quality of Construction Technology Information

  • Journal of the Korean Society for Library and Information Science
  • 2019, 53(2), pp.201-221
  • DOI : 10.4275/KSLIS.2019.53.2.201
  • Publisher : 한국문헌정보학회
  • Research Area : Interdisciplinary Studies > Library and Information Science
  • Received : April 15, 2019
  • Accepted : May 21, 2019
  • Published : May 31, 2019

Nam-Gon Kim 1 Seong-Yun Jeong 1

1한국건설기술연구원

Excellent Accredited

ABSTRACT

The Korea Institute of Civil Engineering and Building Technology provides the documents and information on the construction technology through the Construction Technology Digital Library System to enhance the technological competitiveness of the construction engineers. The purpose of this study is to measure the monetary value of information service quality in order to improve the documents and information service quality provided by this system. For this purpose, a questionnaire model was designed to apply the DBDC- CVM. We surveyed the members of 300 this systems for the amount of information that they are willing to pay to maximize the quality of information service. The correlation between the dependent variable and the explanatory variables was analyzed with the basic statistics of the survey results. The independent variables affecting the dependent variable are statistically significant. The logit model is used to estimate the monetary value of individual respondents who are willing to pay for information service quality. In previous research, we measured the use value of information service. On the other hand, this study shows that the measurement of value based on information service quality is different from previous research.

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