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A Study on User’s Wayfinding Information-Seeking Behavior When Using the Mobile Map Application on Foot

  • Journal of the Korean Society for Library and Information Science
  • 2021, 55(1), pp.469-492
  • DOI : 10.4275/KSLIS.2021.55.1.469
  • Publisher : 한국문헌정보학회
  • Research Area : Interdisciplinary Studies > Library and Information Science
  • Received : January 25, 2021
  • Accepted : February 15, 2021
  • Published : February 28, 2021

Hyeon Jeong Gwon 1 Jeeyeon Lee 2

1연세대학교 문헌정보학과 대학원
2연세대학교

Excellent Accredited

ABSTRACT

This study aims to find an optimal method for the mobile map application to provide directions by analyzing users’ behavior in wayfinding and the information referenced in the direction-finding tasks. The mobile application provided information such as ‘the name of the store on the first floor,’ ‘current location and directions to proceed if there are multi-branching roads,’ and ‘alleyways.’ In the visual representation of information, the application should pay attention to ‘landmark elements such as subway station exits and bus stops,’ ‘the color of crosswalks and overpasses,’ ‘division between sidewalks and driveways,’ and ‘entry to the subway stations.’ For the mobile map application to provide intuitive interaction, it is necessary to specify ‘the direction toward the destination,’ ‘the possible rotation of the map screen,’ and ‘the big roads’ preference guidance.’

Citation status

* References for papers published after 2023 are currently being built.

This paper was written with support from the National Research Foundation of Korea.