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A Study on Information Needs of Senior Users and Service Improvement in Public Library

  • Journal of the Korean Society for Library and Information Science
  • 2022, 56(1), pp.449-472
  • DOI : 10.4275/KSLIS.2022.56.1.449
  • Publisher : 한국문헌정보학회
  • Research Area : Interdisciplinary Studies > Library and Information Science
  • Received : February 6, 2022
  • Accepted : February 22, 2022
  • Published : February 28, 2022

OH, EUIKYUNG 1 Park, Oknam 1

1상명대학교

Excellent Accredited

ABSTRACT

The purpose of this study is to investigate the information need of senior users of public libraries and to present ways to improve senior services based on this. To this end, demographics and public library statistics were analyzed, and opinions and demands on book collection, programs, services, and spaces were investigated for senior users of Gangseo-gu libraries. The survey was conducted with surveys and interviews, and based on the results of the survey, it was suggested that the improvement of senior service should be carried out to customized contents collection, program connecting the past, present and future, services with enhanced access and publicity and securing dedicated space for seniors.

Citation status

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