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Does the Disclosure of Patient Safety Incidents Satisfy Those Who Have Been Harmed?

  • Korean Journal of Medical Ethics
  • Abbr : 의료윤리
  • 2019, 22(4), pp.321-340
  • DOI : 10.35301/ksme.2019.22.4.321
  • Publisher : The Korean Society For Medical Ethics
  • Research Area : Medicine and Pharmacy > General Medicine
  • Received : August 12, 2019
  • Accepted : October 31, 2019
  • Published : December 31, 2019

PYO Jeehee 1 LEE WON 2 Seung Gyeong Jang 3 CHOI Eunyoung 4 Ock, Minsu ORD ID 5 LEE, SANG IL 5

1울산대학교 의과대학 울산대학교병원 예방의학과
2연세대학교
3연세대학교 의료법윤리학연구원
4울산대학교 의과대학 예방의학교실
5울산대학교

Accredited

ABSTRACT

This study examines people’s experiences with the disclosure of patient safety incidents (DPSI), which is known to be effective in decreasing medical disputes and improving the relationships between patients and medical professionals. Data on people’s experiences with, and the impacts of, patient safety incidents were collected by means of an online survey of 201 individuals. Only 30.3% (n=61) of participants had experienced full DPSI. The study found that those who experienced patient safety incidents with permanent disability or death were significantly less likely to report expressions of sympathy and regret from the relevant medical professionals than those who experienced patient safety incidents with a lower level of harm (p=0.003). The percentage of participants who reported sleep disorders was 35.3% for “no disclosure”, 28.1% for “partial disclosure”, and 31.3% for “full disclosure” (p=0.673). The results of the survey indicate that those who experience patient safety incidents do not in general receive proper responses from the relevant medical professionals. This in turn suggests that detailed guidelines and training programs for DPSI are required and that psychological and other forms of support should be provided to patients and caregivers who experience patient safety incidents.

Citation status

* References for papers published after 2023 are currently being built.

This paper was written with support from the National Research Foundation of Korea.