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The Trends and Its Tasks of Tourism Crisis Management in Korea

  • Crisisonomy
  • Abbr : KRCEM
  • 2009, 5(2), pp.24-39
  • Publisher : Crisis and Emergency Management: Theory and Praxis
  • Research Area : Social Science > Public Policy > Public Policy in general

Chang Pyong Kwon 1 강문호 2

1호원대학교
2한성대학교

Candidate

ABSTRACT

The purpose of this study is to review trends and risk factors in tourism and to suggest the tasks for risk management. Although tourism has been regarded as a strategic industry influencing national competitiveness, tourism of the 21st century confronts diverse unexpected dangers such as natural disasters, worldwide epidemic diseases and terrorism. Recent situation of world tourism industry can be characterized by high uncertainty and vulnerability. 9.11 terror, SARS epidemic, world economic recession, H1N1 of today have had tremendous shocks on tourism industry. So awareness that risk management in tourism is essential come to gain consensus. The authors introduce models of risk management in the tourism including 4R model. Hebei Spirit accident, ocean pollution by spilled oil is selected as an exemplary case of the domestic tourism crisis. As an analysis result, risk management in the tourism crisis has revealed vulnerability at stages of Reduction and Readiness. It is important to find the decisive factor affecting future tourism and to cope with imminent situation. This paper indicates climate change as a representative factor which can threat future tourism business. Greenhouse effect will have drastic influences to overall decision making in the tourism sector. All tourism businesses and destinations will need to adapt to climate change in order to minimize associated risks and capitalize upon new opportunities. In addition to harmonious cooperative networking among many actors concerned, clear-cut establishment of their respective roles is essential to construct effective crisis management system. It is pointed out that bureaucrats have only a superficial understanding of risk management in the tourism sector. So the authors emphasize the importance of agenda inputting about risk management into tourism policy process.

Citation status

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