Kim Hye-Jin
|
Hye-Eun Lee
| 2025, 25(2)
| pp.27~45
| number of Cited : 0
This study investigates the current state of records management in self-management agencies, where systematic public records management is notably inadequate, and proposes targeted measures for improvement. Through in-depth interviews with records managers and comprehensive case studies, the research explores current practices and the perceptions related to records management in these institutions. The findings reveal a range of critical challenges, including the absence of sufficient regulations and structured work plans, a lack of dedicated organizational units for records management, excessive workloads placed on records managers coupled with frequent job rotations, insufficient education and training, difficulties in securing budget, inadequate management during the record creation process, and the absence of integrated records management systems. To address these issues, the study proposes a comprehensive improvement strategy. Key recommendations include conducting systematic inspections and evaluations of current records management practices in self-management agencies, incorporating the evaluation results into broader organizational management assessments, designating a central authority to oversee records management, mandating records management education for heads of public institutions, and fostering collaborative networks to strengthen records management practices. These research findings and recommendations are expected to contribute significantly to the advancement of records management in self-management agencies, highlighting its crucial role in ensuring organizational accountability and efficiency.