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A Study on Evaluation Model Development and Improvement of Web-Archival Information Service

  • Journal of Korean Society of Archives and Records Management
  • Abbr : JRMASK
  • 2015, 15(4), pp.25~48
  • DOI : 10.14404/JKSARM.2015.15.4.025
  • Publisher : Korean Society of Archives and Records Management
  • Research Area : Interdisciplinary Studies > Library and Information Science > Archival Studies / Conservation

방기영 1 Lee Neung Geum 2 이유진 1 Han Ah Rang 2 Yong Kim 1

1전북대학교
2전북대학교 기록관리학과

Accredited

ABSTRACT

The Presidential Archive of Korea provides archival information services in various forms. This study evaluated web-archival information services provided in The Presidential Archive of Korea using DigQUAL. To perform the study, this study conducted a descriptive statistic and confidence tests. The evaluation method was accomplished user survey. And the evaluation territory was classified with archives and information search, archives use service, expansion service. As a result, a general satisfaction was low, and this study suggested improvement method for web archival service in the Presidential Archive of Korea.

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