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A Study on the Improvement of Archival Information Web Services of Offices of Education

  • Journal of Korean Society of Archives and Records Management
  • Abbr : JRMASK
  • 2025, 25(2), pp.135~165
  • DOI : 10.14404/JKSARM.2025.25.2.135
  • Publisher : Korean Society of Archives and Records Management
  • Research Area : Interdisciplinary Studies > Library and Information Science > Archival Studies / Conservation
  • Received : April 22, 2025
  • Accepted : May 28, 2025
  • Published : May 31, 2025

Cho Yunhwa 1 Lee Sungsook 2

1충남대학교 일반대학원 기록학과 전공 석사
2충남대학교 사회과학대학 문헌정보학과 교수

Accredited

ABSTRACT

The study aims to examine the web-based archival information service provided by the Offices of Education, focusing on its current state and proposing improvement strategies. While the Offices of Education have built a foundation for archival information services through their website, key user groups, such as students, parents, and teachers, remain largely unaware of these services. An analysis of the Offices of Education’s records and archives management system, service types, and web services was conducted alongside interviews with seven professional archivists to assess operational challenges. Based on the study’s findings, proposed measures include enhancing search tools and usability, developing a user-friendly guide, securing resources, conducting systematic records collection activities, understanding user behavior, and diversifying content. Through these efforts, it is expected that tailored web services will be created to better support local education and address the practical needs of diverse users.

Citation status

* References for papers published after 2023 are currently being built.