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An IPA Analysis of the Types, Scope, and Value of University Student Records

  • Journal of Korean Society of Archives and Records Management
  • Abbr : JRMASK
  • 2026, 26(1), pp.15~36
  • DOI : 10.14404/JKSARM.2026.26.1.015
  • Publisher : Korean Society of Archives and Records Management
  • Research Area : Interdisciplinary Studies > Library and Information Science > Archival Studies / Conservation
  • Received : January 12, 2026
  • Accepted : February 12, 2026
  • Published : February 28, 2026

Choi Su-Bin 1 Park Jin Ho 2

1한성대학교 대학원 문헌정보학과 기록관리학전공 석사
2한성대학교 지식정보문화트랙 조교수

Accredited

ABSTRACT

Despite their growing importance, university student records management is hindered by a lack of standardized criteria. This study aims to identify improvement priorities by analyzing the gap between the perceived importance and actual performance of various student record types. Through a comprehensive review of university regulations and case studies, 38 record types were identified, and an Importance-Performance Analysis (IPA) was conducted based on a survey of records managers. The results indicate that, while official records such as event documentation (Quadrant I) are managed effectively, student-generated records such as minutes from self-governing bodies (Quadrant II) have significantly lower performance levels relative to their high perceived importance, requiring urgent attention. Based on these findings, the study recommends establishing a core management system for well-maintained records and then implementing a digital archive to enhance the performance of critical student-produced records. This research provides an empirical foundation for universities to develop effective student record management policies.

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