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Analysis of Digital Reference Services in Korean Academic Libraries

  • Journal of the Korean Society for Information Management
  • Abbr : JKOSIM
  • 2003, 20(4), pp.49~66
  • DOI : 10.3743/KOSIM.2003.20.4.049
  • Publisher : 한국정보관리학회
  • Research Area : Interdisciplinary Studies > Library and Information Science
  • Received : November 12, 2003
  • Accepted : November 29, 2003
  • Published : December 30, 2003

Hye Rhan Chang 1

1상명대학교

Accredited

ABSTRACT

To understand current state of the digital reference services in Korean academic libraries, a comprehensive examination and analysis was performed. Data was collected from July 8. 2003 to July 22. 2003, through direct site examination and recording the question and answer transcripts. The analysis focused on the provision characteristics and use of the digital reference services. Results revealed interesting findings and related problems. Suggestions for future development are provided.

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