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@article{ART001096058},
author={Kim, Seonghee},
title={A Study on the Real Time Digital Information Service},
journal={Journal of the Korean Society for Information Management},
issn={1013-0799},
year={2005},
volume={22},
number={1},
pages={249-365},
doi={10.3743/KOSIM.2005.22.1.249}

TY - JOUR
AU - Kim, Seonghee
TI - A Study on the Real Time Digital Information Service
JO - Journal of the Korean Society for Information Management
PY - 2005
VL - 22
IS - 1
PB - 한국정보관리학회
SP - 249
EP - 365
SN - 1013-0799
AB - This paper outlines the concept of real time reference service(RTRS). Then, it analyzes real time reference service in the 13 libraries for effective reference service. As a result, the most used software was AOL instant Messenger, followed by Conference Room from WebMaster, and LivePerson. Hours of service was generally same as reference desk hours. The users were Students, faculty, staff, and alumni, This study also demonstrated how the RTRS in LC works. The results showed that real time reference was able to response to patrons quickly for reference questions with interactive method.
KW - realtime reference service;digital reference service;CDRS
DO - 10.3743/KOSIM.2005.22.1.249
ER -

Kim, Seonghee. (2005). A Study on the Real Time Digital Information Service. Journal of the Korean Society for Information Management, 22(1), 249-365.

Kim, Seonghee. 2005, "A Study on the Real Time Digital Information Service", Journal of the Korean Society for Information Management, vol.22, no.1 pp.249-365. Available from: doi:10.3743/KOSIM.2005.22.1.249

Kim, Seonghee "A Study on the Real Time Digital Information Service" Journal of the Korean Society for Information Management 22.1 pp.249-365 (2005) : 249.

Kim, Seonghee. A Study on the Real Time Digital Information Service. 2005; 22(1), 249-365. Available from: doi:10.3743/KOSIM.2005.22.1.249

Kim, Seonghee. "A Study on the Real Time Digital Information Service" Journal of the Korean Society for Information Management 22, no.1 (2005) : 249-365.doi: 10.3743/KOSIM.2005.22.1.249

Kim, Seonghee. A Study on the Real Time Digital Information Service. Journal of the Korean Society for Information Management, 22(1), 249-365. doi: 10.3743/KOSIM.2005.22.1.249

Kim, Seonghee. A Study on the Real Time Digital Information Service. Journal of the Korean Society for Information Management. 2005; 22(1) 249-365. doi: 10.3743/KOSIM.2005.22.1.249

Kim, Seonghee. A Study on the Real Time Digital Information Service. 2005; 22(1), 249-365. Available from: doi:10.3743/KOSIM.2005.22.1.249

Kim, Seonghee. "A Study on the Real Time Digital Information Service" Journal of the Korean Society for Information Management 22, no.1 (2005) : 249-365.doi: 10.3743/KOSIM.2005.22.1.249