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@article{ART001096387},
author={Boryung Ju},
title={Incorporating Users into System Design Processes: Overview and a Proposed User Model},
journal={Journal of the Korean Society for Information Management},
issn={1013-0799},
year={2005},
volume={22},
number={4},
pages={23-38},
doi={10.3743/KOSIM.2005.22.4.023}

TY - JOUR
AU - Boryung Ju
TI - Incorporating Users into System Design Processes: Overview and a Proposed User Model
JO - Journal of the Korean Society for Information Management
PY - 2005
VL - 22
IS - 4
PB - 한국정보관리학회
SP - 23
EP - 38
SN - 1013-0799
AB - In order to make interactive computing systems, including information systems, usable it is important to bring users into the design process. This article surveys and introduces several major system design approaches that are widely accepted as approaches from a users' perspective. A user model developed by the author is introduced following these existing approaches. This user model is developed from actual users' understanding of their goals and strategies to solve their information needs by using Dervin's Sense-Making Theory with Sense-Making Timeline Interviews. This user model reveals a different timeline from the default menu presentation orders that originally comes with the software. Steps for developing a user model from the Sense-Making Timeline Interviews are suggested for further application and guidelines in developing user models for system design and evaluation.
KW - Sense-Making theory;Sense-Making Timeline
DO - 10.3743/KOSIM.2005.22.4.023
ER -

Boryung Ju. (2005). Incorporating Users into System Design Processes: Overview and a Proposed User Model. Journal of the Korean Society for Information Management, 22(4), 23-38.

Boryung Ju. 2005, "Incorporating Users into System Design Processes: Overview and a Proposed User Model", Journal of the Korean Society for Information Management, vol.22, no.4 pp.23-38. Available from: doi:10.3743/KOSIM.2005.22.4.023

Boryung Ju "Incorporating Users into System Design Processes: Overview and a Proposed User Model" Journal of the Korean Society for Information Management 22.4 pp.23-38 (2005) : 23.

Boryung Ju. Incorporating Users into System Design Processes: Overview and a Proposed User Model. 2005; 22(4), 23-38. Available from: doi:10.3743/KOSIM.2005.22.4.023

Boryung Ju. "Incorporating Users into System Design Processes: Overview and a Proposed User Model" Journal of the Korean Society for Information Management 22, no.4 (2005) : 23-38.doi: 10.3743/KOSIM.2005.22.4.023

Boryung Ju. Incorporating Users into System Design Processes: Overview and a Proposed User Model. Journal of the Korean Society for Information Management, 22(4), 23-38. doi: 10.3743/KOSIM.2005.22.4.023

Boryung Ju. Incorporating Users into System Design Processes: Overview and a Proposed User Model. Journal of the Korean Society for Information Management. 2005; 22(4) 23-38. doi: 10.3743/KOSIM.2005.22.4.023

Boryung Ju. Incorporating Users into System Design Processes: Overview and a Proposed User Model. 2005; 22(4), 23-38. Available from: doi:10.3743/KOSIM.2005.22.4.023

Boryung Ju. "Incorporating Users into System Design Processes: Overview and a Proposed User Model" Journal of the Korean Society for Information Management 22, no.4 (2005) : 23-38.doi: 10.3743/KOSIM.2005.22.4.023