A Study on the Utilization of Business Intelligence and Dashboard in Academic Libraries (대학도서관에서 업무지능과 대시보드의 활용방안에 관한 연구)

Jung-Eok Gu (구중억)

doi:10.3743/KOSIM.2011.28.1.263

A Study on the Utilization of Business Intelligence and Dashboard in Academic Libraries

Journal of the Korean Society for Information Management
Abbr : JKOSIM
2011, 28(1), pp.263~283
DOI : 10.3743/KOSIM.2011.28.1.263
Publisher : 한국정보관리학회
Research Area : Interdisciplinary Studies > Library and Information Science
Received : February 28, 2011
Accepted : March 12, 2011
Published : March 30, 2011

Jung-Eok Gu ¹

¹한국기초과학지원연구원

Accredited

ABSTRACT

Business Intelligence(BI) is being used by the individuals who make decisions for management. Dashboard supports business intelligence by visualizing data, information, and knowledge so that they can be grasped at a glance. In this study, applications of dashboard were analyzed in the ARL libraries websites. Furthermore, the study suggested methods to establish and use the information system of the business intelligence and dashboard on the academic library websites in Korea. The findings of this study are expected to serve as the basic data to utilize the business intelligence and dashboard as a tool with which Korean academic libraries can demonstrate their value to the stakeholders in the academic community.

KEYWORDS

business intelligence, dashboard, service standards, key performance indicators, performance indicatiors

Journal Copyright Policy

This license enables reusers to copy and distribute the material in any medium or format in unadapted form only, for noncommercial purposes only, and only if attribution is given to the creator.

Citation status

* References for papers published after 2025 are currently being built.

[journal] 구중억 / 2009 / A Study on the Improvements through the Analysis of Information Disclosure System and the Disclosure of Academic Libraries / 한국도서관·정보학회지 / 한국도서관·정보학회 40(4) : 327~351

[journal] 조윤희 / 2006 / A Study on Applying the BSC for University Libraries / 한국문헌정보학회지 / 한국문헌정보학회 40(1) : 241~262

[journal] Bhatnagar, A / 2009 / Web Analytics for Business Intelligence: Beyond Hits and Sessions / Online 33(6) : 32~35

[book] Hernon P / 1998 / Assessing Service Quality: Satisfying the Expectations of Library Customers / ALA: Chicago

[journal] Kaplan, R. S / 1992 / The Balanced Scorecard - Measures that Drive Performance / Harvard Business Review 70(1) : 71~79

[book] Matthews, J. R / 2007 / The Evaluation and Measurement of Library Services / Westport, Conn.: Libraries Unlimited

[journal] McLean, N / 1991 / Evaluating Library Performance: The Search for Relevance / Australian Academic & Research Libraries 22(3) : 198~210

[book] Rob, P / 2009 / Database Systems: Design, Implementation, and Management / Thomson/ Course Technology

[journal] Watson, H. J / 2009 / Tutorial: Business Intelligence -- Past, Present, and Future / Communications of the Association for Information Systems 25 : 487~510

[book] Wright, S / 2007 / SPEC Kit 303: Library Assessment / Association of Research Libraries

[journal] Yeoh, W / 2010 / Critical Success Factors for Business Intelligence Systems / Journal of Computer Information Systems 50(3) : 23~32

[confproc] Zucca, J / 2008 / Building frameworks of organizational intelligence: strategies and solutions stemming from the Penn Libraries Data Farm Project / Proceedings of the 2008 Library Assessment Conference: Building Effective, Sustainable, Practical Assessment : 37~42

[web] / Ball State University Libraries / http://www.bsu.edu/libraries/

[web] / Brigham Young University - Harold B. Lee Library / http://www.lib.byu.edu

[web] / Brown University Library / http://library.brown.edu/

[web] / Buffalo State College - E. H. Butler Library / http://library.buffalostate.edu/

[web] / Drake University - Cowles Library / http://library.drake.edu/

[web] / IUPUI University Library / http://www.ulib.iupui.edu/

[web] / Monash University Library / http://www.lib.monash.edu.au/

[web] / Newcastle University Library / http://www.ncl.ac.uk/library/

[web] / North Carolina State University Libraries / http://www.lib.ncsu.edu/

[web] / Radboud University Nijmegen Library / http://www.ru.nl/library/

[web] / Regent University Library / http://www.regent.edu/lib/

[web] / University of Huddersfield Library / http://library.hud.ac.uk/

[web] / University of Leicester Library / http://www.le.ac.uk/

[web] / University of Puget Sound - Collins Memorial Library / http://libstats.pugetsound.edu/

[web] / University of Richmond - Boatwright Memorial Library / http://library.richmond.edu/

[web] / University of Tennessee Libraries / http://info.lib.utk.edu/

[web] / University of Virginia Library / http://www2.lib.virginia.edu/

[web] / Washington State University Libraries / http://www.wsulibs.wsu.edu/

KJCKorea
Journal Central

Journal of the Korean Society for Information Management 2025 KCI Impact Factor : 1.27

A Study on the Utilization of Business Intelligence and Dashboard in Academic Libraries

ABSTRACT

KEYWORDS

Journal Copyright Policy

Citation status

* References for papers published after 2025 are currently being built.

Journal of the Korean Society for Information Management 2025 KCI Impact Factor : 1.27

A Study on the Utilization of Business Intelligence and Dashboard in Academic Libraries

ABSTRACT

KEYWORDS

Journal Copyright Policy

Statistics

Tools

Issue List

Citation status

KCI Citation Counts (1)

REFERENCES (30) * References for papers published after 2025 are currently being built.

Search PDF

Citation

* References for papers published after 2025 are currently being built.