@article{ART001650929},
author={HeeYoon Choi and Hyekyong Hwang and Jong-Myung Baek},
title={An Study on the User Satisfaction of Open Access Activities in Korea},
journal={Journal of the Korean Society for Information Management},
issn={1013-0799},
year={2012},
volume={29},
number={1},
pages={279-301},
doi={10.3743/KOSIM.2012.29.1.279}
TY - JOUR
AU - HeeYoon Choi
AU - Hyekyong Hwang
AU - Jong-Myung Baek
TI - An Study on the User Satisfaction of Open Access Activities in Korea
JO - Journal of the Korean Society for Information Management
PY - 2012
VL - 29
IS - 1
PB - 한국정보관리학회
SP - 279
EP - 301
SN - 1013-0799
AB - The purpose of this study is to analyze service quality factors that affect user satisfaction of Open Access Korea(OAK) services and to draw strategic assignments for activating open access activities in Korea through a user satisfaction survey. User satisfaction indexes were developed to measure all aspects of the OAK services. The quality index, satisfaction index, and performance index were identified in this survey. According to the survey findings, the levels of social quality and social satisfaction are relatively high, this shows the positive evaluation and expectation of researchers for OAK services. However, relatively low level is identified in the area of service process quality, and many opinions about OA contents shortage in Korea represent the importance of the national level contents development strategy. Sustainable policy support, publishing of open access journals, management of institutional repository, OA governance system, expansion of researchers' participation, construction of global collaboration system are suggested as major implications to promote open access activities in Korea.
KW - open access;Open Access Korea(OAK);institutional repository;open access journal publishing;OAK portal;OAK central;user satisfaction
DO - 10.3743/KOSIM.2012.29.1.279
ER -
HeeYoon Choi, Hyekyong Hwang and Jong-Myung Baek. (2012). An Study on the User Satisfaction of Open Access Activities in Korea. Journal of the Korean Society for Information Management, 29(1), 279-301.
HeeYoon Choi, Hyekyong Hwang and Jong-Myung Baek. 2012, "An Study on the User Satisfaction of Open Access Activities in Korea", Journal of the Korean Society for Information Management, vol.29, no.1 pp.279-301. Available from: doi:10.3743/KOSIM.2012.29.1.279
HeeYoon Choi, Hyekyong Hwang, Jong-Myung Baek "An Study on the User Satisfaction of Open Access Activities in Korea" Journal of the Korean Society for Information Management 29.1 pp.279-301 (2012) : 279.
HeeYoon Choi, Hyekyong Hwang, Jong-Myung Baek. An Study on the User Satisfaction of Open Access Activities in Korea. 2012; 29(1), 279-301. Available from: doi:10.3743/KOSIM.2012.29.1.279
HeeYoon Choi, Hyekyong Hwang and Jong-Myung Baek. "An Study on the User Satisfaction of Open Access Activities in Korea" Journal of the Korean Society for Information Management 29, no.1 (2012) : 279-301.doi: 10.3743/KOSIM.2012.29.1.279
HeeYoon Choi; Hyekyong Hwang; Jong-Myung Baek. An Study on the User Satisfaction of Open Access Activities in Korea. Journal of the Korean Society for Information Management, 29(1), 279-301. doi: 10.3743/KOSIM.2012.29.1.279
HeeYoon Choi; Hyekyong Hwang; Jong-Myung Baek. An Study on the User Satisfaction of Open Access Activities in Korea. Journal of the Korean Society for Information Management. 2012; 29(1) 279-301. doi: 10.3743/KOSIM.2012.29.1.279
HeeYoon Choi, Hyekyong Hwang, Jong-Myung Baek. An Study on the User Satisfaction of Open Access Activities in Korea. 2012; 29(1), 279-301. Available from: doi:10.3743/KOSIM.2012.29.1.279
HeeYoon Choi, Hyekyong Hwang and Jong-Myung Baek. "An Study on the User Satisfaction of Open Access Activities in Korea" Journal of the Korean Society for Information Management 29, no.1 (2012) : 279-301.doi: 10.3743/KOSIM.2012.29.1.279
2,
Jong-Myung Baek
1
