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A Study on Users' Perceptions of Archival Reference Services in a University Archive

  • Journal of the Korean Society for Information Management
  • Abbr : JKOSIM
  • 2014, 31(4), pp.29~47
  • DOI : 10.3743/KOSIM.2014.31.4.029
  • Publisher : 한국정보관리학회
  • Research Area : Interdisciplinary Studies > Library and Information Science
  • Received : November 20, 2014
  • Accepted : December 12, 2014
  • Published : December 30, 2014

KIM DU RI 1 Kim Soojung 1

1전북대학교

Accredited

ABSTRACT

This study aims to examine users’ perceptions of and experiences about archival reference services in a university archive. The study uses the Researcher Survey provided by the Archival Metrics Project to understand users’ perceptions about the university archive and users’ satisfaction level of facilities and services. Based on the results of the survey among 47 users and the interview with the archivist working in the university archive, this study suggests recommendations for improving archival reference services.

Citation status

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