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A Study on Public Library Users’ Perceptions and Behavior Changes after Using the Theme Display Service

  • Journal of the Korean Society for Information Management
  • Abbr : JKOSIM
  • 2017, 34(2), pp.27~45
  • DOI : 10.3743/KOSIM.2017.34.2.027
  • Publisher : 한국정보관리학회
  • Research Area : Interdisciplinary Studies > Library and Information Science
  • Received : May 28, 2017
  • Accepted : June 12, 2017
  • Published : June 30, 2017

Yoo Ra Chung 1 Jeeyeon Lee 1

1연세대학교

Accredited

ABSTRACT

We investigated the user behavior of the theme display provided by the public libraries as an active information service. Specifically, we wanted to study the library patrons’ library use behavior and perception. There were in-depth interviews with seven librarians and eight patrons to develop a set of research questions and the questionnaire. We conducted the survey with 232 patrons then the statistical analysis. The analysis result revealed that the theme display helped the patrons’ wider use of the library resources and also positively affected patrons’ perception on the librarians as well as the evaluation of the library services. Based on the findings, we recommended the active incorporation of the theme display within the limitation of the libraries’ facility and patrons’ interests.

Citation status

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