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SNS Operation Status Analysis and Improvement Plan for Facilitating of Use of Open Data Portal

  • Journal of the Korean Society for Information Management
  • Abbr : JKOSIM
  • 2020, 37(2), pp.23~45
  • DOI : 10.3743/KOSIM.2020.37.2.023
  • Publisher : 한국정보관리학회
  • Research Area : Interdisciplinary Studies > Library and Information Science
  • Received : May 26, 2020
  • Accepted : June 22, 2020
  • Published : June 30, 2020

Sung-Wook Hwang 1 Yeyong Jung 2 Kim Soojung 2 Hyo-Jung Oh 2

1전북대학교 기록관리학과
2전북대학교

Accredited

ABSTRACT

The world is paying attention to the South Korean government’s aggressive COVID-19 response, key of which is transparency and openness in sharing information. Opening up government information is essential to enhancing its social and economic value through increased awareness and accessibility. The purpose of this study is to investigate the current status of SNS operated by national open data portals in which government-collected and -disclosed data is available and to suggest improvements for the use of open data portals. To do this, the study compared 3 national open data portals, each from India, U.S.A, and Korea, by performing quantitative analysis, user feedback analysis, time-series analysis, and information type analysis. Based on the identified information types and user needs, the study suggests concrete ways to facilitate the use of open data portals.

Citation status

* References for papers published after 2023 are currently being built.

This paper was written with support from the National Research Foundation of Korea.