@article{ART001072450},
author={Jae Hwang Choi and Kwak, Seung-Jin and 김 정 택},
title={Application of Performance Indicators for Digital Library Services Focusing on the Analysis of ISO/DIS 11620},
journal={Journal of the Korean Society for Library and Information Science},
issn={1225-598X},
year={2007},
volume={41},
number={3},
pages={81-102}
TY - JOUR
AU - Jae Hwang Choi
AU - Kwak, Seung-Jin
AU - 김 정 택
TI - Application of Performance Indicators for Digital Library Services Focusing on the Analysis of ISO/DIS 11620
JO - Journal of the Korean Society for Library and Information Science
PY - 2007
VL - 41
IS - 3
PB - 한국문헌정보학회
SP - 81
EP - 102
SN - 1225-598X
AB - The purpose of this study is to examine the ISO/DIS 11620:2007(library performance indicators) in terms of structures, objectives, and BSC, and to apply the selected performance indicators to the digital library services for the case of ‘B’ University in Korea. Standardization of library statistics and of quality or performance measures for libraries is carried on within ISO in the frame of the TC46/SC8/WG4. While the first edition of ISO 11620 grouped the indicators as to service areas, the ISO/DIS 11620:2007 uses the structure of the balanced scorecard(BSC). For the study, 44 performance indicators are grouped into traditional, hybrid, and digital libraries according to the characteristics of them. Ten selected performance indicators, which are classified into digital libraries, are verified for the applicability.
KW - Digital Library;Information Service;International Standard;Performance Indicators;BSC;Balanced Scorecard
DO -
UR -
ER -
Jae Hwang Choi, Kwak, Seung-Jin and 김 정 택. (2007). Application of Performance Indicators for Digital Library Services Focusing on the Analysis of ISO/DIS 11620. Journal of the Korean Society for Library and Information Science, 41(3), 81-102.
Jae Hwang Choi, Kwak, Seung-Jin and 김 정 택. 2007, "Application of Performance Indicators for Digital Library Services Focusing on the Analysis of ISO/DIS 11620", Journal of the Korean Society for Library and Information Science, vol.41, no.3 pp.81-102.
Jae Hwang Choi, Kwak, Seung-Jin, 김 정 택 "Application of Performance Indicators for Digital Library Services Focusing on the Analysis of ISO/DIS 11620" Journal of the Korean Society for Library and Information Science 41.3 pp.81-102 (2007) : 81.
Jae Hwang Choi, Kwak, Seung-Jin, 김 정 택. Application of Performance Indicators for Digital Library Services Focusing on the Analysis of ISO/DIS 11620. 2007; 41(3), 81-102.
Jae Hwang Choi, Kwak, Seung-Jin and 김 정 택. "Application of Performance Indicators for Digital Library Services Focusing on the Analysis of ISO/DIS 11620" Journal of the Korean Society for Library and Information Science 41, no.3 (2007) : 81-102.
Jae Hwang Choi; Kwak, Seung-Jin; 김 정 택. Application of Performance Indicators for Digital Library Services Focusing on the Analysis of ISO/DIS 11620. Journal of the Korean Society for Library and Information Science, 41(3), 81-102.
Jae Hwang Choi; Kwak, Seung-Jin; 김 정 택. Application of Performance Indicators for Digital Library Services Focusing on the Analysis of ISO/DIS 11620. Journal of the Korean Society for Library and Information Science. 2007; 41(3) 81-102.
Jae Hwang Choi, Kwak, Seung-Jin, 김 정 택. Application of Performance Indicators for Digital Library Services Focusing on the Analysis of ISO/DIS 11620. 2007; 41(3), 81-102.
Jae Hwang Choi, Kwak, Seung-Jin and 김 정 택. "Application of Performance Indicators for Digital Library Services Focusing on the Analysis of ISO/DIS 11620" Journal of the Korean Society for Library and Information Science 41, no.3 (2007) : 81-102.
