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A Study on the Evaluation and Generating Improvement Plan of the Government Information Locator Service(GILS)

  • Journal of the Korean Society for Library and Information Science
  • 2006, 40(2), pp.281-297
  • Publisher : 한국문헌정보학회
  • Research Area : Interdisciplinary Studies > Library and Information Science

Jee Yeon Lee 1 Park, Sung Jae 1

1연세대학교

Accredited

ABSTRACT

Government Information Locator Service(GILS) allows the users to access and utilize government information by including the content description about the resource as well as the secondary information about the resources such as location and access method. The following problems have been identified, while analyzing the electronic government offered GILS to come up with the service improvement plan. Firstly, it was difficult to comprehend the record labels from the user interface point of view. There were errors in the retrieval result screens. Secondly, there were a number of missing items in the records. Thirdly, there was no explicit explanation on how to access the information. Lastly, there were no clearly explained reasons that certain information is non-disclosed or partially disclosed. Thus, it is necessary to deal with the identified problems by improving the information collection method; reorganizing the record items; heavily investing in the public relation activities; and improving the web-based access method if the revitalization of GILS is to be achieved.

Citation status

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