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Evaluation of the Documents from the Web-based Question and Answer Service

  • Journal of the Korean Society for Library and Information Science
  • 2006, 40(2), pp.299-314
  • Publisher : 한국문헌정보학회
  • Research Area : Interdisciplinary Studies > Library and Information Science

Soyeon Park 1 LEE JOON HO 2 전 지 운 3

1덕성여자대학교
2숭실대학교
3University of Massachusetts-Amherst

Accredited

ABSTRACT

This study suggests evaluation criteria for the web-based question-answer databases provided by major Korean search portals. In particular, this study suggests evaluation criteria for the relevance of question titles, entire questions, and answers. The evaluation criteria for the quality of answers are also developed. Based on these criteria, evaluation of documents from Naver Knowledge-in are performed. The results of this study can be implemented to the development of test collection of question-answer databases. The implications for system designers and web content providers are discussed.

Citation status

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