@article{ART001220092},
author={Kwak, Seung-Jin and Jae Hwang Choi and Hwanmin Kim},
title={The Development of Performance Indicators for the Institution of Information Transfer Based on BSC and the Analysis of Their Importance},
journal={Journal of the Korean Society for Library and Information Science},
issn={1225-598X},
year={2007},
volume={41},
number={4},
pages={273-294}
TY - JOUR
AU - Kwak, Seung-Jin
AU - Jae Hwang Choi
AU - Hwanmin Kim
TI - The Development of Performance Indicators for the Institution of Information Transfer Based on BSC and the Analysis of Their Importance
JO - Journal of the Korean Society for Library and Information Science
PY - 2007
VL - 41
IS - 4
PB - 한국문헌정보학회
SP - 273
EP - 294
SN - 1225-598X
AB - The purpose of this study is to focus on developing the performance indicators for the distribution of scholarly information based on BSC and to analyze the importance of the performance indicators against the specialists. From the case studies on performance indicators both at home and abroad four viewpoints(information resource, information service, user, and economy) were derived. In addition, the core success factors(CSF) and key performance indicators(KPI) were extracted from the viewpoints. Four viewpoints are composed of 12 CSF items and 31 KPI items. In order to analyze the weight of the performance indicators, questions were thrown to the specialists in universities and research institutes. For the method of analysis, analytic hierarchy process(AHP) was adopted. As a result, the analysis showed that the user viewpoint, information service viewpoint, information resource viewpoint and economic viewpoint are in the order of their importance.
KW - Performance Indicators;BSC;Balanced Scorecard;AHP;Analytic Hierarch Process;Scholarly Communication
DO -
UR -
ER -
Kwak, Seung-Jin, Jae Hwang Choi and Hwanmin Kim. (2007). The Development of Performance Indicators for the Institution of Information Transfer Based on BSC and the Analysis of Their Importance. Journal of the Korean Society for Library and Information Science, 41(4), 273-294.
Kwak, Seung-Jin, Jae Hwang Choi and Hwanmin Kim. 2007, "The Development of Performance Indicators for the Institution of Information Transfer Based on BSC and the Analysis of Their Importance", Journal of the Korean Society for Library and Information Science, vol.41, no.4 pp.273-294.
Kwak, Seung-Jin, Jae Hwang Choi, Hwanmin Kim "The Development of Performance Indicators for the Institution of Information Transfer Based on BSC and the Analysis of Their Importance" Journal of the Korean Society for Library and Information Science 41.4 pp.273-294 (2007) : 273.
Kwak, Seung-Jin, Jae Hwang Choi, Hwanmin Kim. The Development of Performance Indicators for the Institution of Information Transfer Based on BSC and the Analysis of Their Importance. 2007; 41(4), 273-294.
Kwak, Seung-Jin, Jae Hwang Choi and Hwanmin Kim. "The Development of Performance Indicators for the Institution of Information Transfer Based on BSC and the Analysis of Their Importance" Journal of the Korean Society for Library and Information Science 41, no.4 (2007) : 273-294.
Kwak, Seung-Jin; Jae Hwang Choi; Hwanmin Kim. The Development of Performance Indicators for the Institution of Information Transfer Based on BSC and the Analysis of Their Importance. Journal of the Korean Society for Library and Information Science, 41(4), 273-294.
Kwak, Seung-Jin; Jae Hwang Choi; Hwanmin Kim. The Development of Performance Indicators for the Institution of Information Transfer Based on BSC and the Analysis of Their Importance. Journal of the Korean Society for Library and Information Science. 2007; 41(4) 273-294.
Kwak, Seung-Jin, Jae Hwang Choi, Hwanmin Kim. The Development of Performance Indicators for the Institution of Information Transfer Based on BSC and the Analysis of Their Importance. 2007; 41(4), 273-294.
Kwak, Seung-Jin, Jae Hwang Choi and Hwanmin Kim. "The Development of Performance Indicators for the Institution of Information Transfer Based on BSC and the Analysis of Their Importance" Journal of the Korean Society for Library and Information Science 41, no.4 (2007) : 273-294.