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A Study on the User Behaviors and Satisfaction of Legislative Employees and Other Library Users for the Government Information Service of National Assembly Library of Korea

  • Journal of the Korean Society for Library and Information Science
  • 2009, 43(1), pp.235~250
  • DOI : 10.4275/KSLIS.2009.43.1.235
  • Publisher : 한국문헌정보학회
  • Research Area : Interdisciplinary Studies > Library and Information Science
  • Received : February 24, 2009
  • Accepted : March 8, 2009

Oh, Dong-Geun 1 Byung-Ho Yoon 2 Ji-suk Yeo 1 Ju-Rae Kim 2 Sanghoo Park 1 Eulsoon Ma 3

1계명대학교
2한국기업평가원
3국회도서관

Accredited

ABSTRACT

This study analysed the user behaviors and satisfaction for the government information service of Nation Assembly Library of Korea, based on the questionnaires from users including the legislative employees and other library users. The results showed that legislative employees used the services more often and have more needs for the services than other users. Most legislative employees and other library users evaluated that the services should be improved and that it would be desirable to develop a portal system and services providing the integrated search and offering government information as one stop service.

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