대학도서관의 갈등해소 방안에 관한 연구 (A Study on Conflict Resolution in Korean University Libraries)

이무진 (Mu-Jin Lee); 남태우 (NamTaeWoo)

doi:10.4275/KSLIS.2009.43.3.107

A Study on Conflict Resolution in Korean University Libraries

Journal of the Korean Society for Library and Information Science
2009, 43(3), pp.107-145
DOI : 10.4275/KSLIS.2009.43.3.107
Publisher : 한국문헌정보학회
Research Area : Interdisciplinary Studies > Library and Information Science
Received : August 14, 2009
Accepted : August 24, 2009

Mu-Jin Lee ¹, NamTaeWoo ²

¹광운대학교
²중앙대학교

Accredited

ABSTRACT

This study aims to suggest desirable means to resolve conflicts in university libraries by measuring conflict levels and by revealing the causes of the conflicts with reference to the conflict level indices which were selected by university library staff. In order to attain the research objectives, a total of 36 university libraries (24 private universities and 12 public universities) were selected. Questionnaires were distributed to 739 library staff members and 515 answer sheets were collected. Among them, 512 sets of answers were taken as data for this research. Six hypotheses were tested through frequency analysis, correlation analysis, and step-by-step regression analysis using SPSS 12.0.

KEYWORDS

Conflict Resolution, Conflict Management, University Libraries

Citation status

* References for papers published after 2023 are currently being built.

[thesis] 백항기 / 1984 / 대학도서관 사서의 역할갈등과 직무만족간의 관계에 관한 연구 / 석사 / 성균관대학교 대학원

[journal] 윤영 / 1998 / 우리나라 공공도서관 직원의 갈등수준과 갈등관리에 관한 조사 연구 / 文獻情報學論集 / 명지대학교 문헌정보학회 5 : 1~74

[journal] 윤영 / 1999 / 우리나라 사립 대학도서관 사서의 개인간 갈등에 영향을 미치는 요인 연구 / 한국문헌정보학회지 33(2) : 23~43

[thesis] 한두완 / 1993 / 대학도서관 조직구성원의 갈등관리에 관한 연구 / 박사 / 연세대학교 대학원

[journal] Adom, Esharenana E / 2006 / Conflict Management in Nigerian University Libraries / Library Management 27(8) : 520~523

[journal] Barker, J. R / 1993 / Tightening the Iron Cage: Concertive Control in Self-Managing Teams / Administrative Science Quarterly 38 : 408~437

[journal] Corwin, Ronald G / 1969 / Patterns of Organizational Conflict / Administrative Science Quarterly 14(4) : 507~521

[book] Dahrendorf, R / 1959 / Class and Class Conflict in Industrial Society / Stanford University Press

[journal] De Dreu, C. K. W / 2008 / The Vice and Virtue of Workplace Conflict: Food for (Pessimistic) Thought / Journal of Organizational Behavior 29 : 5~18

[journal] Dewar, R. / 1979 / Universalistic and Contingency Predictions of Employee Satisfaction and Conflict / Administrative Science Quarterly 24(3) : 426~448

[book] Dubrin, Andrew J / 1988 / Human Relations: A Job Oriented Approach / Prentice-Hall

[journal] Duffy, K. M / 2000 / Performance and Statisfaction in Conflicted Interde- pendent Groups: When and How Dose Self-Esteem Make a Difference? / Academy of Management Journal 43 : 772~782

[journal] Edwards, Catherine / 2000 / Change and Conflict in the Academic Library / Library Management 21(1) : 35~41

[book] Gaines, Larry K. / 2003 / Police Administration / McGraw-Hill

[journal] Harrison, F. A / 1980 / Conceptual Model of Organizational Conflict / Business and Society 19(4) : 30~40

[book] Hicks, H. G / 1981 / Management / McGraw-Hill

[web] Hudson, Mary Pelzer / 1999 / Conflict and Stress in Time of Change / Library Management, 20(1): 35-38 / http://www2.mcb.co.uk/mcbrr/im.asp

[journal] Hulbert, Doris / 1990 / Assertive Management in Libraries / The Journal of Academic Lib- rarianship 16(1) : 158~162

[journal] Kathman, Jane McGurn / 1990 / Conflict Management in the Academic Library / The Journal of Academic Librarianship 16(3) : 145~149

[journal] Kaushal, Ritu / 2006 / The Role of Culture and Personality in Choice of Conflict Management Strategy / International Journal of Intercultural Relations 30(5) : 579~603

[journal] Kieserma, Bob / 2007 / People Matters. The Bottom Line / Managing Library Finances 20(4) : 174~176

[journal] Kofi, C. Y / 2007 / Interpersonal Conflicts in Ghanaian University Libraries / Ghana Library Journal 19(2) : 25~40

[journal] Laml, Ping-Kit / 2005 / Identifying and Prioritizing Critical Success Factors for Conflict Management in Collaborative New Product Development / Industrial Marketing Management 34(8) : 761~772

[journal] Langfred, C. W / 2007 / The Downside of Self-Management: A Longitudinal Study of the Effects of Conflict on Trust, Autonomy, and Task Independence in Self-Managing Teams / Academy of Management Journal 50 : 885~900

[journal] Olorunsola, Richard / 1997 / The Anatomy and Management of Staff Conflicts in a Nigerian University Library / Library Management 18(7) : 328~334

[journal] Pettas, William / 1992 / Conflict in the Large Academic Library: Friend or Foe? / The Journal of Academic Librarianship 18(1) : 24~29

[book] Randolph, W. A / 1985 / Understanding and Managing Organizational Behavior: Developmental Perspective / Richard D. Inc

[book] Roberg, Roy / 2002 / Police Management / Roxbury Pub. Co.

[journal] Schmidt, Stuart M / 1972 / Conflict: Toward Conceptual Clarity / Administrative Science Quarterly 17 : 359~370

[journal] Somech, Anit / 2009 / Team Conflict Man- agement and Team Effectiveness: the Effects of Task Interdependence and Team Identification / Journal of Organizational Behavior 30 : 359~378

[book] Tosi, Henry L / 1976 / Management: Contingencies, Structure and Process / Clair Press

[journal] Walton, R. E / 1969 / Organizational Context and Interdepartmental Conflict / Admin- istrative Science Quarterly 14(4) : 522~543

[journal] Weaver-Meyers, P / 2002 / Conflict Resolution: A Case Study about Academic Librarians and Faculty Status / College and Research Libraries 63(1) : 25~34

[book] Weber, Ross A / 1975 / Management / Richard D. Irwin, Inc.

KJCKorea
Journal Central

Journal of the Korean Society for Library and Information Science 2023 KCI Impact Factor : 0.84

A Study on Conflict Resolution in Korean University Libraries

ABSTRACT

KEYWORDS

Citation status

* References for papers published after 2023 are currently being built.

Journal of the Korean Society for Library and Information Science 2023 KCI Impact Factor : 0.84

A Study on Conflict Resolution in Korean University Libraries

ABSTRACT

KEYWORDS

Statistics

Tools

Issue List

Citation status

KCI Citation Counts (2)

REFERENCES (34) * References for papers published after 2023 are currently being built.

Search PDF

Citation

* References for papers published after 2023 are currently being built.