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Library Service Users' Information Seeking Behavior Model Based on the Grounded Theory Methodology

  • Journal of the Korean Society for Library and Information Science
  • 2010, 44(1), pp.5-28
  • DOI : 10.4275/KSLIS.2010.44.1.005
  • Publisher : 한국문헌정보학회
  • Research Area : Interdisciplinary Studies > Library and Information Science
  • Received : January 25, 2010
  • Accepted : February 11, 2010

Seongsin Lee 1

1경북대학교

Accredited

ABSTRACT

This study analyzed the characteristics of library service users' information seeking behavior based on the grounded theory methodology. After interviewing twelve undergraduate students, the researcher coded the data based on the grounded theory methodology. As a result of the entire coding processes, this study constructed the library service users' information seeking behavior model. According to the model, the following ten factors are important when explaining library service users' information seeking behavior: the information users' environment, other people, users' experiences, recognition of information sources, information provided, memory, a need-creating environment, information gathering, information use, and satisfaction and/or dissatisfaction.

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