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The Analysis of the Differences of Information Needs and Usages among Academic Users in the Field of Science and Technology

  • Journal of the Korean Society for Library and Information Science
  • 2010, 44(2), pp.157-176
  • DOI : 10.4275/KSLIS.2010.44.2.157
  • Publisher : 한국문헌정보학회
  • Research Area : Interdisciplinary Studies > Library and Information Science
  • Received : April 19, 2010
  • Accepted : May 24, 2010

Bae, Kyung Jae 1

1성균관대학교

Accredited

ABSTRACT

The purpose of this study is to analyze information needs and information usage of academic information users. This study aims to identify more specific information needs through an analysis of the gap between undergraduate and graduate users. Interviews with 20 users of K and S University were conducted for this study. As the result of this study, we found that the information needs from undergraduate and graduate users are different. The undergraduate users were less satisfied (30%) with information results than the graduate (90%) users and types of their needed information were more diversified. Additionally, the study suggests that information services for undergraduate users should be developed more seriously because their information satisfaction was considerably lower even though they actively utilize information.

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